Support Center
Need help with RYDR? We’re here for you. Reach out directly or browse answers to common questions below.
Email Support
support@joinrydr.com
- Typical response time: within 1–2 business days
How to report an issue
- Describe the problem
Include what you were doing when the issue occurred and any error messages you saw. - Include your device info
Let us know your device model, OS version (iOS or Android), and the RYDR app version you’re running. - Send to support
Email the details to support@joinrydr.com and we’ll get back to you promptly.
Frequently asked questions
- When will the RYDR app be available?
RYDR is currently in development. Sign up for early access on our homepage to be notified the moment we launch. - What platforms is RYDR available on?
RYDR will be available on both iOS and Android. - Is RYDR free to use?
Yes — RYDR is free to use. - How do I delete my account?You can delete your account directly inside the app. Go to your profile settings and tap the “Delete Account” button. This will permanently remove your account and all associated data.
- I found a bug — how do I report it?
We appreciate that. Email support@joinrydr.com with as much detail as possible — steps to reproduce, screenshots, and your device info are especially helpful.